Small Business Smarts video

Small Business Smarts: Delivering Great Customer Service: How it can give your business an edge over your competitor.

$10.00

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Small Business Smarts: Delivering Great Customer Service: How it can give your business an edge over your competitor
In this hour long video, Tony Marder with ActionCOACH, discusses:

How to identify who your best customers are
What they mean to your business
How to implement principles of great service
Why people leave you for your competition
The ladder of loyalty that leads to raving fans for your business

Upon purchse you will be sent a link to the MP4 file.